Under EU rules, if the products you purchased prove defective, you can contact us via the corresponding form at +30 28430 25833 to make the replacement immediately! The product in case of replacement should be accompanied by all necessary documents proving the transaction
Any return of products is accepted if:
The product is in its original state.
The packaging of the products has not been opened or unsealed.
The product is not dirty or corrupted.
Return wrong product
If the product delivered to you is incorrect (ie it is not the product of your order) you may contact our online store within three (3) days of its receipt or by calling 2843025833 to arrange for receipt of the wrong product with costs that will be charged to our online store www.kipselishop.gr and agree to deliver the right product you have ordered (including shipping costs).
Return of intact product
The customer is able to return the purchased product within 14 calendar days of the date of purchase indicated on the receipt or on the invoice. The return is made by showing the proof or the invoice and provided the product is sealed in its original packaging either with a safety tape and the product itself has not been used. The customer pays the return expenses by returning the goods to their original condition.